Call center

Imagine Having a Call Center Behind Your Agency.

Most independent agencies eventually hit the same bottleneck: finding enough qualified consumers for their agents to speak with.

Everlife's call center operations are designed to contact, qualify and route consumer demand to participating producers.

How it works

Demand is qualified before it reaches a producer.

Consumer generated

Digital advertising, inbound marketing, partner traffic and existing customer opportunities.

Qualification

The Everlife call center contacts or receives the consumer and confirms fit and intent.

Opportunity routing

Qualified opportunities are routed to participating agents or agencies by licensing, geography and product.

Agent closes

The producer focuses on advising the client and writing business.

Grow the book

Retention and additional insurance needs increase lifetime client value over time.

Capabilities

Operations built for regulated insurance sales.

  • Licensed telesales support where available
  • Warm transfers and live inbound calls
  • Appointment setting
  • Call recording and QA review
  • Consent capture and documentation
  • Routing rules by product and state
  • Volume pacing and availability windows
  • Performance reporting

Availability, pricing and qualification requirements may vary by program. All sales and marketing activities are subject to applicable carrier, CMS, TCPA and other regulatory requirements.

Call center partnerships

Already operating a telesales organization?

Everlife works with call centers and telesales organizations on distribution, lead and technology partnerships.

That can include carrier access, routing technology, QA infrastructure or agency-level contracting depending on your structure.

FAQ

Common questions from agents and agencies

Next step

Put demand generation behind your producers.

Tell us about your organization and our team will identify the Everlife partnership model that fits your production, licensing and growth goals.

Content on this site is intended for licensed insurance professionals. Nothing on this site is a guarantee of income, production, lead volume, close rates, commission levels, growth or carrier appointments.

Nothing on this site is a guarantee of income, production, lead volume, close rates, commission levels, growth or carrier appointments. All sales and marketing activities are subject to applicable carrier, CMS, TCPA and other regulatory requirements.